Press

VoxOx Launches Personal Assistant 2 to Help Consumers Better Manage Their Voice Communications

 

January 7, 2010

 

New remote call-in features make VoxOx Personal Assistant the most powerful virtual personal assistant in the industry

 

LAS VEGAS (CES) and SAN DIEGO – January 7, 2010 – VoxOx by TelCentris, Inc., the first and only free consumer service that unifies today's key communication channels – voice, video, IM, text, social media, e-mail, fax and more – into a single user interface, today announced the launch of the second version of its personal assistant service, which enables consumers to better manage their inbound voice communications.

Announced at the Consumer Electronics Show in Las Vegas, the enhanced version adds robust remote call-in access features that make the VoxOx Personal Assistant the most powerful in the industry. No other service offers the level of functionality, remote accessibility and customization that VoxOx now offers in its free virtual personal assistant.

"Many consumers don't realize the power of a personal assistant in helping them organize their communications and increase productivity," said Bryan Hertz, CEO of TelCentris, the creator of VoxOx. "It's like having your own free virtual office assistant who answers and screens your calls, and performs a number of valuable tasks on your behalf."

Just one of many features of the award-winning VoxOx service, the VoxOx Personal Assistant is a productivity tool that helps consumers better manage their inbound and outbound voice communications, specifically calling, texting and faxing. When consumers download VoxOx, they receive a free phone number (or they can use their existing phone number) and, as part of the installation process, they can set up their automated personal assistant to manange their calls. Users can have their personal assistant answer their calls with a personalized greeting, and then give callers a number of options, including leaving a message, or finding the person by ringing their various numbers (office, mobile, home) sequentially, or all at the same time (called the "Find Me, Follow Me" feature).

The personal assistant, which can be set as either a male or female voice, has many key capabilities, including customizable ringback tones, hold music, voicemail notification, call recording, worldwide call forwarding, inbound caller ID, and many more. One useful feature, called Eavesdrop, enables consumers to listen to voicemail messages as they are being recorded in real time, and then pick them up out of voicemail. Another, called "DeadEnd", enables users to set up a "dead end" for unwanted callers – i.e., a busy signal, disconnected line or pre-recorded message specifically for that individual.

The new version of VoxOx's Personal Assistant now also comes with remote call-in access features that allow users to manage their personal assistant with their mobile phone, instead of their computer. For example, users can check their voicemail, dial a number worldwide, make outbound conference calls, program their "Find Me, Follow Me" functionality, change their PIN numbers, transfer to free directory assistance, and change their SMS Callback settings – all from their mobile phone, anywhere in the world.

The ability to manage SMS Callback, which allows for extremely inexpensive international calls, is very useful, particularly to international travelers, because it allows consumers to change their authorized mobile number on the fly without having to access their computer or the Internet. Recently, The New York Times' Frugal Traveler called VoxOx's SMS Callback feature his "favorite new way" to call home from abroad, and this latest enhancement greatly enhances the usability of this feature.

"With the addition of these new features, we believe VoxOx has raised the bar for personal assistants," Hertz said. "No other service offers the depth of functionality and customization combined with the ability to change your settings remotely. We are proud to bring this innovation to the market as part of the overall VoxOx service."

For more information on the VoxOx Personal Assistant features, please visit www.voxox.com/personal_assistant_2.php. To download the VoxOx software, please visit www.voxox.com.

About VoxOx

VoxOx is the first ever "Universal Communicator Service" that manages all forms of cross-media communication for consumers. It is the only service that unifies today's key communication channels – voice, video, Instant Messaging (IM), text, social media, e-mail, and content sharing – into a single, intuitive interface that gives consumers control of their contacts, conversations and most importantly, their interconnected lifestyles, both now and in the future. It combines the benefits of Internet-telephony solutions, interoperable IMs, Web services and social networking aggregators, and much more at no cost to the user. For more information, please visit www.voxox.com.

VoxOx is a consumer service created by TelCentris, Inc., a new type of telephony company founded by seasoned technology veterans in San Diego, Calif.

About TelCentris, Inc.

TelCentris, Inc., the creator of VoxOx, is an innovative San Diego-based unified communications and telecommunications provider developing advanced communication solutions and serving the needs of carriers, enterprises and consumers. The founders have a long history in technology, and bring to consumers the lessons learned from massively scalable enterprise data networking, IT and various software fields. TelCentris offers telecom companies, regardless of size, the ability to launch profitable IP telephony offerings in a matter of days while minimizing upfront capital expenditures. TelCentris also leverages its Service Delivery Platform to provide hosted IP-PBX solutions for small and medium-sized businesses. For more information on TelCentris, please visit www.telcentris.com.

 

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